Question 1

What motors do you use?

Accepted Answer

We use **Somfy** motors on every powered Aura unit — the industry benchmark for reliability and remote/app integration.

Standard fit is the Somfy Sonesse or Altus tubular motor, paired with a Situo IO remote and Eolis IO wind sensor.

Question 2

Is there a manual override if the power fails?

Accepted Answer

Motorised awnings don't retract without power, but there's no risk of damage if you leave them out during an outage — they simply stay open until power is restored.

If your awning has to be operable without power, spec a **crank override motor** at the point of order.

In the uk where power outage is a rare occurrence, we would always recommend a motorised unit, as this will enable the automated safety features. However where power is not an option a manual awnings is perfectly suitable alternative.

We would suggest that manual awnings are always retracted when left unattended.

Question 3

What does the wind sensor do?

Accepted Answer

The battery powered wind sensor mounts on the inside of the front rail and constantly monitors awning movement. If the awning exceeds the set level of vibration or movement, the awning retracts automatically.

A mains powered wind sensor will be wall mounted in an unobstructed location and measures the wind speed via a small wind turbine. Retracting the awning when the set speed is reached.

Every Aura motorised awning includes an wind sensor as standard — it's the single most important accessory for protecting the awning long-term.

Question 4

Can I control the awning with my phone or smart home?

Accepted Answer

Yes — with the Somfy TaHoma hub, awnings can be controlled from the Somfy app, integrated with Alexa, Google Home and Apple HomeKit, and set on schedules or scenes.

We can supply and configure TaHoma at install if you want smart-home control.

Question 5

What fabric do you use?

Accepted Answer

Our standard fabric is the **Dickson Orchestra** collection — a solution-dyed acrylic that resists UV, water and mildew.

We also have the **Dickson Max** range, which includes fully waterproof fabrics for all weather solution or harsh climates.

Full [fabric guide here](/our-fabrics).

Technical FAQs

What motors do you use?

Is there a manual override if the power fails?

What does the wind sensor do?

Can I control the awning with my phone or smart home?

What fabric do you use?

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